Knowledge Base

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Knowledge Base

Client Center

Client Center

Our Client Portal makes it easy to submit service tickets and meter reads, order supplies, and access IT and imaging self-service solutions.

Getting Started and FAQ

Your Fast Pass to the Client Center

Client Center FAQs

Access, Login and User Roles

What is the URL to access the Marco Client Center?

How do I register for the Marco Client Center?

What User Roles are available in the Marco Client Center?

Guest Experience

Guest Experience - Client Center

Guest Experience - Print Service Request

Guest Experience - Print Supply Request

Copiers & Printers Module - Meter, Supplies & Service

How do I find the meter reading due for the device?

What if the meter reading I provided in the Portal is incorrect?

How do I place a service call, see status of the service call and view the service call history in the Portal?

How do I change or cancel a service call?

How do I place a supply order, see status of the supply order and view the supply order history in the Portal?

How do I cancel a supply order?

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Reports Module

How do I use the Reports Module in Marco's Client Portal?