How do I place a service call, see status of the service call and view the service call history in the Portal?

For demonstration on how to place a service call, to view the status of a call or to review service call history, please review the article and video.

To answer these questions, please review the video below.

1. How do I place a service call in the Portal for a device?
2. What is the status of the service call?
3. How do I view my service call history in the Portal?