Scan to Email Guidelines for Microsoft's Deprecation of SMTP Auth
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      Scan To Email OAuth v2.0 Authentication - Resources and Manufacturer Setup Guides

      Upcoming Microsoft 365 changes are anticipated to break MFP scan-to-email functionality beginning March 1, 2026. See important links and guides in this article.

      Upcoming Microsoft 365 changes are anticipated to break MFP scan-to-email functionality beginning March 1, 2026. This is a result of a security update to acceptable methods to authenticate mail traffic with your O365 environment.

      Marco Resources

      Read our blog article HERE for background and options. 

      For more information on setting up a STMP Relay through Office 365, see our article HERE. 

      Microsoft Resources

      Microsoft Article - Exchange Online to Retire Basic Auth for Client Submission (SMTP AUTH)

      Microsoft Article - Deprecation of Basic Authentication in Exchange Online

      Microsoft Article - Generating Tokens in Exchange Online

      Microsoft Article - Troubleshooting Scan to Email on Exchange Online

      Setup Guides by Manufacturer

      Canon - https://oip.manual.canon/USRMA-7377-zz-CSPS-enUS/contents/devu-func-mail_cloud.html#0221_h2_01

      HP - https://www.appliedinnovation.com/wp-content/uploads/2025/06/O365BasicAuth_HP.pdf

      Konica Minolta - https://www.konicaminolta.com/global-en/security/notices/pdf/OAuth2.0_support_notice_for_SMTP_authentication.pdf

      Kyocera - Requires Connector https://www.kyoceradocumentsolutions.us/en/products/software/KYOCERAEXCHANGEONLINECONNECTOR.html

      Lexmark -https://support.lexmark.com/content/support/guides/en/kb20211110020010549/setup-installation-and-configuration-issues/how-to-set-up-oauth-2-authentication.html

      Ricoh - https://www.ricoh.com/info/2025/0526_1

      Sharp -https://global.sharp/restricted/products/copier/downloads/manuals/bp70m65/en/contents_08-03_004.html

      Toshiba - https://www.appliedinnovation.com/wp-content/uploads/2025/06/Scanning-to-e-Mail-using-Microsoft-365-Basic-Authentication.pdf

      Xerox - Not supported

      https://www.support.xerox.com/en-us/article/KB0233798